Monday, February 21, 2011

Are you really ENGAGING your team or JUST MANAGING them? TAKE THIS TEST AND FIND OUT!…By Darren Saul

They turn up to work, they do what they are asked/told, they might even do a little work after hours. BUT ARE THEY INSPIRED? Better still: DO YOU INSPIRE THEM?

Inspiration needs no introduction nor excuse. An inspired person will hit you like a freight train with equal intensity at 8am or 6pm, work day or weekend, in the office or at the counter waiting impatiently for an espresso before racing back to his/her desk.

BIGGEST CLUE: The eyes!

The passion and energy just jumps right out at you through that committed gaze and it’s as contagious as hell. There is no stronger force to push someone through their comfort zone and get results.

SIGNS OF AN INSPIRED EMPLOYEE:
  • Confidence
  • Passion
  • Energy
  • Enthusiasm
  • Willingness to learn
  • Honesty
  • Team spirit
  • Pride
  • Uncompromising work ethic
  • Self-motivation

“How do you inspire your people?” You ask.

ANSWER: Good question! Read on.

One of the greatest gifts known to man is the ability to inspire and engage. It’s the difference between being GOOD or GREAT. The rewards are infinite. You will earn respect, trust and loyalty. You will benefit from increased productivity, profits and stronger team morale. You will evoke leadership and creativity!

TRY THESE:

  1. Treat your people better than you treat your customers
  2. Delegate wherever possible and thus empower your employees to take ownership, build confidence and develop pride
  3. Consult your staff on issues
  4. Acknowledge them as much as possible without being fake (too much of anything can ruin your appetite)
  5. Implement a staff mentoring/buddy system to train new staff with experienced members
  6. Conduct frequent two-way reviews to build the lines of communication and confirm expectations (including career path management)
  7. Create a friendly/approachable/fun atmosphere where people are happy (even better: proud) to work
  8. Invest in training and development
  9. Seek help with employee recruitment – recruiters are specialists in the recognition of inspired individuals
  10. Pay them well!!

Yes, easier said than done, however if you’re not doing it and your competition is you risk losing your greatest asset!

“TO INSPIRE OR NOT TO INSPIRE” THAT IS THE QUESTION…


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